Postage & Payments

POSTAGE:

I am in the EX31 area of North Devon and you may not be able to deliver your items to me, however I do not over charge for any postage and recomend the delivery company Hermes, their website is https://www.myhermes.co.uk/ they charge only £2.78 for a parcel 0-1Kg.  When I receive it, I will use your packaging to return it so you know the price you paid to send it is the price you will pay when it returns to you and I will not have added any costs onto you, of course you may have a preferred method of your own, please contact me to arrange this.

PRICING AND PAYMENT:

Some of the parts I polish have a regular price, however a lot of the items are extremely difficult to price as they are often one offs, I charge by the hour and it can be difficult to gauge how long it may take to complete a job from start to finish.

If possible I ask you the customer, to email me a photo of the item to be polished, only an estimate can be given as even a photo can hide the true condition of the item. The best price can be quoted by bringing the item’(s) in to me personally but I realise this is not always possible.

Please note if an in between figure is quoted I will never go over the top price even if the job takes longer than anticipated, I believe this is fairer on the customer, I will take the loss and put it down to experience. I currently charge no VAT as I am a small company at present.

Payments can be made either by PayPal for your protection, cheque, postal order or in person by cash. Please note I can only send the items back to you once the payment has been cleared.